I have tried to reset my password on outlook, howe...

I have tried to reset my password on outlook, however this can t be done as I haven t send much emails from it ( but it is enough). Was advised to use other form for resetting the account, as this would be more helpful. At the end human being should contact me.

People from other department should have contacted me in 72h, as chat Agent have said. This was not done... after getting on chat again after 5 days waiting ... Nobody can track the number of my ticket as this is available only for other Department . Obviously they can t contact anybody as it is hard cognitive task.

Manager can t login to his chat , so he is replying from agents account. Agent promised to pass the matter to the manager on chat... kept me on chat for 2 hours... wasted my time

I never thought I would have such experience with company that old... Ethics is not your thing from what I experienced...

For now I am amazingly disappointed, think to avoid Microsoft products for the future...
If they can t support you, there is no point of having anything from Microsoft s. Definetely .MAC office for now, PS4 and not MAC software