Changhao Zhao

Review of Middletown Ford

Charged over $100 for a diagnostics, but they said...

Charged over $100 for a diagnostics, but they said they could not find the real problem and needed to charge $200 or $300 more to find the problem. If they did not try to fool me, they were not able to find the problem and fix it. Then, I went to another Ford dealer and found the issues in 2 days. So it is not the matter of money, it is matter of integrity or quality of work. I do know that I need to pay for the work, but the truth was the mechanics tried to fool me and charge more, or they were just too careless during the diagnostics.