Bob Dabolina Review of Texas Bicycle Coalition Inc
Houston's #1 self service bike shop! Huge selectio...
Houston's #1 self service bike shop! Huge selection! Horrible prices! Dismal customer service!
Are you looking for employees who make it seem like a chore to help you?
Are you a l33t cyclist who needs his/her ego stroked?
Do you need your hipster card punched?
Do you think your money is greener than every one elses?
THEN GO HERE, NOW!!
A HUGE disappointment, seriously. After seeing this place recommended so many times, I decided to give it a try. There was just no interest in helping me find a bike. I talked to the guy who was helping me, he showed me the type of bikes I was looking for, and that was it. ZERO interaction - very transactional. They do have a huge selection of bikes and gear and I have no doubt that the folks behind the counter know their stuff. However, I refuse to drop coin at a place that shows zero interest in helping a new customer. On top of that, they were selling previous year models for more than you can find current year models in other shops! I suppose if you're friends with one of the employees, you have a better experience. I would not recommend West End Bicycles to any new or casual cyclists. ...well, to anyone really.
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