I need to take a moment here and acknowledge your ...

I need to take a moment here and acknowledge your Service Dept for the work they did when I had an unexpected clutch problem yesterday just after having left you shop on a shopping trip. My 2008 CVO clutch went "south" while crossing the bridge near your dealership and a phone call resulted in an immediate dispatch of your truck, trailer and a Technician. I was quickly picked up and my bike and I transported back to the Dealership. The technician immediately went to work on my bike as soon as it reached the Dealership and quickly diagnosed the issue. Fortunately your parts dept had the broken part in stock and in a few short hours my problem was corrected and I was on my way. The guys did a terrific job and I wanted to pass along my most sincere thanks and gratitude. Having spent a few years in the industry at a couple of Harley shops north of the border I can see that I always attempted to re-inforce to my service dept staff the importance of treating every customer like they were our only customer, and your staff certainly succeeded in this reagard! Thanks again to the folks who helped me out and got me rolling down the road again!