Ceasar Grey

Review of Shangri-la's Edsa Plaza Hotel

I had to go back to the front desk 4 times to have...

I had to go back to the front desk 4 times to have my key re activated because it can t open the door. Manager changed the battery of the sensor 2 x. Shouldn t happen to a 5star hotel. My daughter went to the front desk 3x. The worst is when you ve gone forreactivation and you go back to your room and still will not open. This was rm 1229. Very bad. I almost peed in my pants on one occasion.