M

I think the emergency service deserves less than 1...

I think the emergency service deserves less than 1 rating considering what they did to my 1 year old son. My wife an I called the emergency for our son, who just turn 1, at 4 am because of vomiting and he could not hold anything in. The emergency person told us to not give him anymore liquid because that could get things worst. So he was very weak and dehydrated by the time we get to the hospital. Two emergency people arrived to pick him up at the house and they did an outstanding job in making sure he is doing fine and have not just acquire a nasty virus that is going around; I can not thank them enough. We arrived at the hospital at 4:30am and they took his vital signs (blood pressure, O2, weight etc). They told us they will provide him a bed when one is available, and that did not happen until 8am in the morning. While we were waiting, he continued vomiting every hour to the point that we decided to give him some water just so he can vomit something since his stomach was empty. Unless someone explain to me, I don't think I will ever understand why it took the hospital so long to find out what is going on with a 1 year old who was brought in at the emergency and continue to vomit every hour (4 times) in front of everyone in the emergency waiting area, all this time on our hands. I mean they did not even find out what was going on with him. There were a total of 6 patient at the time in the emergency waiting area, and my son was the only infant. You would expect, since he was the only infant, that they will at least see him withing 30 minutes. All they were telling us is that they will get to us when they can. The only logical sense I can make out of this mess is that they do not have a pediatrician on duty at night, but even that is not enough. I have been to emergency room with over 40 to 50 patients waiting to be seen, but even those did not take this long. Their response time in this matter, giving all that was happening, is appalling. I could not even start to imagine what my wife was going through.. This was my first time to this hospital, and I pray that it certainly be my last.

Comments:

No comments