This company, is rediculous. Wellesley Woods Staff...

This company, is rediculous. Wellesley Woods Staff is never in office during business hours. They fail to notify residents of changes to policies, business hours and lease changes. There preferred method of communication is to shove paper through my door. Sometimes I get it, sometimes it blows out or kids in the neighborhood grab it, but it is my fault I am not informed. They can send me 20 review requests for maitence via email but not the important documentation. They removed the drop box so you can no longer drop your rent or other documents to the office in a timely manner because they are never in office when they are suppose to be so residents can give it to them by hand like they want. So now I have to just pay more fees and use their online system or walk up to the office 50 times a day and hope one time someone will be there to address my issues or take my rent. Rediculous. It is apparent they do not value resident input , concerns, time, or well being. They like to change things at the drop of a hat and then blame the resident for not being informed. Never had to deal with a more frustrating company and the staff say that the changes are all out of their control and all Grady managments upper managements doing. Never had such issues with my previous rental company. So not worth the hassle and headache. Only plus side is that the maintenance team is on point and always friendly and willing help. Sad the same can't be said about the company as a whole.