J

Jonni Habibeh

4 years ago

hi i booked a roomat the zone all suites upon our ...

hi i booked a roomat the zone all suites upon our arrival as we entered the room there was a strong odour of urine there was urine all over the toilet and through the bathroom the bed linen was very old dirty and appeared unwashed the furniture was very old ,sticky and dirty when we sighted the room we ware disgusted we checked out 10 minutes after we arrived dont be fooled by the pictures you see on the hotels advertisment !!! we asked reception to cancel the room and give our money back and they tried to offer us another room we refused the room and they did not give us our money back they provided us with very poor service and ido not reccomend this place to stay i am very disappointed

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