Staff pleasant, though I had to ask 3 times for my...

Staff pleasant, though I had to ask 3 times for my order.
The 2 tall slices of cake we ordered were underwhelmingly mediocre and tasted like a cake mix. The filling and icing were just ok. My friend commented that the cake itself had no flavour and was too light, no substance. I ve had better cake slices from the Save on Foods cooler.
This is the 4th time over the last few years I ve visited and have yet to taste something to rave about.