Accommodations and amenities were top notch. I was...

Accommodations and amenities were top notch. I was disappointed by the hours and responsiveness for Grande Lakes Sports, their outdoor activities desk. I tried to borrow a mountain bike, which was included in my resort fee, to find rentals stop an hour before the actual close of 5pm. I spoke to someone in the morning and this was not explained, I was only told it was first come, first serve. I arrived at 4:15 due to the time a conference I was attending let me out too much dismay. I wish they had more information posted our were better at responding to call backs. For those people there on business and not pleasure with limited time, it would be helpful. Having the option to skip the resort fee for a business stay would be nice as well.