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Rick Schramm

4 years ago

The online sales guy was awesome we went to look a...

The online sales guy was awesome we went to look at the Dark Horse sales guy showed us another bike that was used we wanted new we had to beg for a test ride. The mechanic they sent on the test drive had me follow him at the end of the ride he vanished never asked how I liked the ride nothing. They kept pushing us to by the used 1000 miles on it bike for full new prices. We decided to buy down the road where they treated us like family and with respect.

Please note I am updating my review as the Internet Sales guy Ken reached out to me and apologized for the experiance we had. Ken should be teaching customer care and service at all Ride Now locations.

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