Ashley's Old Email Review of Courtyard by Marriott Amherst/...
I wanted to take the time to write a review on my ...
I wanted to take the time to write a review on my experience as an employee at this hotel. I was at this hotel for 8 months, before moving to another state, and transferring on to another Marriott property. While being an employee here I met some of the nicest people out there. For starters, the general manager Sean is caring, understanding, and treats everyone as part of the team. Not to mention it s the first hotel I ve worked for that has set schedules so you have a great quality of life outside of work. Sean always had a smile on his face, and always went out of his way to ask if we need anything whenever walking by the front desk. In addition, the assistant front desk manager Jessica is as good as they come! She is nothing but understanding as well, and she truly cares about the team. I had some outside work things come up, and she accommodated me where as past managers maybe would have not.
Aside from the general manager and front desk manager, I d like to also write about how I have never seen a harder working houseman than Arhn. When going into the ladies room, every single time it s a new trash bag, the toilet paper is refilled, and it s clean. He runs around the entire shift, keeping the place spotless during my night shift. On top of houseman duties, he also used to help me with whatever came up whether it was the fire pit outside, someone s TV not working in their room, or bringing items up to the rooms that I needed help with. So thank you Arhn for all your hard work and helping hand when needed.
Lastly, I wanted to say how sweet the Bistro/Banquet women that I ve met at the hotel are. Charlene s personality lights up the room, Gails caring personality made every shift pleasant, and Andrea s funny humor always made the shift enjoyable. I really have to say this is 100% the best Hotel that I ve ever worked at, and I will miss the Courtyard team so much!
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