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Michelle Berglund

3 years ago

Great location, good hotel, great breakfast and sm...

Great location, good hotel, great breakfast and smiling polite waitresses. Housekeeping was minus in behavior, check in was very good. When we got into the room and ordered something we were missing. Housekeeping was so sour, she also forgot one thing we asked about, when she came back again she knocked on the door and I sat in an important phone. I just asked her to come in, the only thing she did was open the door with a little gap and throw the thing on the floor and melt the door after her. After that I sent Mail about what happened, then got phone after 15 minutes from reception and complained. The receptionist was very wonderful and took this right away. Without further ado we got cake in the room. Was really nice. But such behavior of housekeeping was very rude ... Hope no one experiences the same. The hotel itself is amazing

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