Matthew Barton

Review of Peak Living

You live at the whim of your manager. Our manager...

You live at the whim of your manager. Our manager wasn't putting notices on the doors because he was lazy (he'd tape one to the side of the building). When this resulted in our car getting towed because we didn't know we had to move it, he not only denied that he didn't do his job, he threatened us if we made any kind of record of the conversation and refused to sign anything that said he did post the paper. He then confirmed that he's his own boss and I could only reach out to a generic email or customer complaint number. I did both, and their response was to call the manager. He told them that he gave us warning, and that was the end of the investigation (never mind that I spoke with every resident in two buildings and no one got the paper). The manager gets to have their way with you, and the company doesn't care. (This confrontation thankfully made him start posting notices on the doors.)

As a side note, they only need to give you a few hours notice before they can tow your car or enter your home and remove ("clean") things. Then they charge you a ton of money for the "service". If you ever want to go on vacation or ever stay somewhere else overnight, don't live in one of their apartments.

We also spent several days deep cleaning the apartment (using professional cleaning equipment), only to find out that they take $150 out of every resident's security deposit in order to clean it. Unsurprisingly, the manager was unhelpful and the area manager has disappeared and stopped responding to any communication. This company robs money from you any chance they get.