Misty Steiner

Review of Peabody Orlando Hotel

I wish we could say we had a pleasant stay after p...

I wish we could say we had a pleasant stay after paying over $195 per night for a 5 night stay. Unfortunately I am only giving it 2-stars. If it wasn't for the friendly Valet Attendants and room service staff they would most likely have only received 1-star. The parking is pretty high. $22/Day for Self and $35/day for valet. We went ahead and did the Valet due to my parents not able to walk very far and the self parking garage is not connected to the hotel. We were over charged for our rooms. The rooms were said to have been at a discounted rate at the $195/night due to the room block reserved for our event however, we find out the day after we leave that the rooms are only $122/pr night AT STANDARD RATE!!...To top it off, we were placed on the 11th floor of Tower 1 and were unable to get any rest during the day due to construction just above our room (11148) from 6:30am-6:30pm. At times it was so loud that it sounded like they had drilled completely through the ceiling of our room (I actually recorded some of the noise). This went on for our entire stay, everyday, all-day. We could not come up to our rooms to rest and take a quick nap in between events due the horrible construction sounds. For $195/night NO ONE should have to listen to this. This room should have been heavily discounted due to the excessive noise or not rented out at all.

The B-Line Restaurant staff are wonderful and food is delicious, HOWEVER, watch your credit card. We have been double billed for our dinner the first night. Two charges to my credit card. My husband went down and spoke with Hotel Guest Services desk. He said it would be credited. Here they are 6-days later and it still has not been credited.

The area surrounding the hotel is beautiful! Lots of great things to do and see. Great shopping. Wish I could give it more stars but sadly just did not have a great experience.