Simon Bowen

Review of The Waldorf Hilton London

Honestly I expected much more from here. We arrive...

Honestly I expected much more from here. We arrived after the specified time for arrivals and the rooms still weren't ready. When I got my room it was clean but the TV was broken the pillows were flat and the room was faded. I know they are having massive renovation work done to the building which was fine but for what it is you expect the best and it was very lacking. No clear directions on where the restaurant was given so a few were jumping the queue and coming in through the back door and the breakfast itself was on par from a 3* hotel.