My boyfriend went to this location 3 weeks ago to ...

My boyfriend went to this location 3 weeks ago to trade in all his old game and systems for cash value. It took like almost 3 hours in the store. Then the guy working behind the counter told him the most they can give in cash at once would be $250 that day and the rest of his merchandise will be checked in within 2 business days and he can request to have the remaining money sent via pay pal once completed. 3 business days went by with no response so he called and was told he was give wrong info and it could take up to 7 business days to complete his transaction. A few days later he was notified his transaction was complete. He called the customer service line to request to have the money sent to his payal instead of receiving a check in the mail or having to drive an hour and a half back to the store. At that time he was told it would take 2-7 business days to have that process complete. This seemed like a long time but whatever, if that's what we have to do....so be it. Today is the 7th business day and he still has not received anything. He called back to the store again today and was told by a different person that the transfer to paypal is first come first served and the money would take up to 14 business days to go to his paypal. Like are you living in the stone age or what? When in 2019 does it take this long to receive money for a trade in. This entire process began on 9/15 and now today on 10/8, the rest of his money still have not been received. DO NOT COUNT ON THIS BUSINESS IF YOU REALLY NEED THE MONEY ESPECIALLY FOR A LARGE TRADE IN. I wish i could give ZERO stars. He would have been better off going to a pawn shop or something.