MIchelle Arregoitia

Review of The Palace Suites

The amazing staff at The Palace Suites in Kendall ...

The amazing staff at The Palace Suites in Kendall has gone over and beyond my family s expectations in making sure our mother felt welcomed and fully supported while she moved in last month. From the management to the sales, transition, dining and front office staff to housekeeping and maintenance, everyone has been 100% on board in making sure mom s needs are fully taken care of. The communication with the family has been amazing and any questions or issues are quickly addressed.
I also want to mention how we all appreciate the open, warm and caring disposition of all who work there. Smiles are always waiting for you when you walk in the door.
Most importantly, mom has transitioned beautifully and is taking full advantage of the delicious meals, activities and outings. She s even exercising, something we thought we d never see. The monthly friends and family events can t be missed! So much fun and there is tons of entertainment, food and drinks galore!
Kudos to all your dedication to ensuring your residents ( and supporting families) have a 5 star experience!