AW

Review of Shangri-La Hotels and Resorts

I call this hotel an "oldie" but a "goodie". St...

I call this hotel an "oldie" but a "goodie". Stayed at the executive floors on the "Horizon Club" which includes concierge, late 4pm checkout, buffet breakfast, as well as usage of their lounge which serves drinks, champagne, hot and cold dishes, desserts, fruits, cheese, etc. Housekeeping staff and reception personnel were always helpful, professional and friendly. You are paying for excellent service and great location right next to the huge Pacific Place mall.