We had the worst experience EVER at this "ER".

We had the worst experience EVER at this "ER".
We waited for 2 hours to be called back, which I can deal with, as I know it can get busy.
We were put in a room and told the dr would be with us shortly.
THREE hours later, in strolls a very rude and cold woman (I think her last name was Eastman? Eastan?) Not even sure of her title, because I was so blown away by how rude and condescending she was.
She made me feel so stupid about following my child's pediatrician's instructions, which were to come in and ask for an EEG if he had another nocturnal seizure.
I show her a video and she tells me they're probably "normal jerks that EVERYONE has in their sleep".
Then tells me she doesn't even know if they will order an EEG.
Decides to do a strep test, because my son complained of sore throat and had a fever. He fights her and so she leaves.
THEN she comes back 2 hours later and has the nerve to say "hey, sorry you had to wait just a little bit. I guess they are going to do the EEG."
I tell her that he just had 2 more seizures while she was gone and she COMPLETELY blew me off, acting like I didn't know what I was talking about.
I tell her thank you for getting the EEG and she literally rolled her eyes as she walked out the door and said "no worries.." and closed the door.
To wrap up the rest of our 12 hour stay in the ER, I was then told that my son was not having seizures and that people just do weird things in their sleep. It's interesting to me, because they have his medical records right in front of their faces that state he has had abnormal EEGs and has been treated by a neurologist in the past at the same campus.

Will never set foot in this facility again, and will inform anyone I meet with a child about our experience.