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Michael Knerr

5 years ago

Update, AHI has agreed to refund 100% of the Purc...

Update, AHI has agreed to refund 100% of the Purchase.. thank you for your quick resolution.

My parents are 90 and 78. they have traveled with you 9 times. they have been good customers. They booked a trip for April to celebrate their 50th anniversary. you canceled the trip due to covid-19. tomorrow is not promised to the elderly nor is the ability to vacation in 2022???, you refuse to refund their money. you have not provided any service for their hard earned money. YOU ARE THIEVES with every day you hold their money hostage. Is this how you treat good customers? if they are not contacted today.. i will engage consumer affairs, BBB, and ripoff report. do the right thing, even if you are going bankrupt that money is not yours to spend on your business. it belong to my parents for a service you didn't provide

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