Amber Sommer

Review of TTCU The Credit Union

I couldn't leave a worse review if I wanted. Fille...

I couldn't leave a worse review if I wanted. Filled out a loan application online to purchase land on 9/1, after attempting to reach them by phone 8/31. Pre-approval happened quickly, was assigned a mortgage officer, then it got ugly. I have received ZERO returned calls for voicemails I left. It sometimes takes 48+ hours to receive email responses. After being asked to request an extension on our real estate contract for purchase, we are now 63 days into a vacant lot purchase, and after my repeated attempts to reach someone, I am being told that "the appraiser cannot find anything at all to comp your lot, and is unable to appraise the lot". I have requested documentation in writing stating they are holding up my ability to close on this lot, and I would be willing to guarantee I never see it. They not only don't communicate with their clients, but they also don't communicate with their own businesses (Integrity Title) as they didn't even let the title company know they weren't closing on the original close date. You can do much better for yourself, and save yourself the hassle. I highly recommend you take your business elsewhere. This bank is a joke!