Mc Rae Review of Seven Peaks Waterpark
I bought 9 passes of all passes over a year ago wi...
I bought 9 passes of all passes over a year ago with the understanding that I would receive a $20 gift card for each pass. I followed the guidelines to have the gift cards mailed to me. I bought the passes in July 2013 and I've been getting the run around for the past year. In Oct. 2013, a customer service personnel told me the gift cards were on back order and they would ship them to me asap. Since then, I've been told several times that they would send the gift cards to me. One customer service personnel said they would renew the passes free of charge and that didn't happen. Then a month ago in July 2014, I was told that they were sent to me a year ago. ALL LIES. I've asked to speak to a supervisor and the supervisor is always busy or on the phone. The poor customer service really outweighs any enjoyment the park may offer. The food, tube rentals and parking is over priced. During the summer months, the park is WAY too overcrowded and parking has been scarce multiple times. I have $180 worth of gift cards promised to me and never received. Please don't fall for the LIES and ploy to buy their "Passes of All Passes".
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