BEWARE! I called them to ask if I could cancel my...

BEWARE! I called them to ask if I could cancel my reservation 2 days ahead of my stay because my son fell sick. They said no, their response to me is even if you had a death in the family you would not get a refund. They have the ability to rebook that room and give me a courtesy refund given the circumstances. They really don t care about anything but taking your money. Great welcome for the hospitality industry.