T

Theresa Macrowski
Review of MEB

4 years ago

MEB does not care about the health and safety of t...

MEB does not care about the health and safety of their tenants. I live at Bella Victoria in Mesa and when I struggled to get my leaking front door fixed by BV I reached out to them for help. Initially, instead of writing review here about my experience I instead called the number listed in replies below in hopes of being properly assisted. Eventually the door was "fixed" but no remorse or proper offer of compensation was provided for the hell myself and my family have gone through. Oh, those fixes didn't even last two months as my door is already leaking, again for the 3rd time. If you'd like you can read my review on BV's page. I don't enjoy having to do this, I hate confrontation and don't enjoy publicly putting anyone on blast but this is more than warranted.

There are a plethora of other issues but I would run out of characters listing them all. I have lost literally thousands of dollars because of BV and MEB. Why not move you ask? I have a bunch of reasons why but frankly I shouldn't have to. MEB owns a lot of complexes in the area which narrows the selection drastically and moving to a differently owned complex won't guarantee I won't go through this there as well.

Please always make sure to stand up for yourself and don't allow them to gaslight you into backing off wanting to live in a fit and habitable apartment. A quick Google search will show this is actually becoming an issue nation wide - big companies owning multiple complexes with their goal of keeping maintenance costs nonexistent so they can pad their profits. Of course a business needs to make money to stay open but to do so at the expense of their tenants heath and well being is extremely ugly territory to venture into. Regardless of where you live always make sure to fully investigate not only the specific apartment complex itself but the company that owns it as well.

I just cannot believe I am having to write this and deal with it. I first brought my front door to the attention of BV on January 18th, 2019 and I am still having to deal with it.

I am not an unreasonable person. When the drawer in the hall bathroom couldn't be fixed because the unit itself is cheap and wasn't installed properly (BV's words) they never heard a peep out of me again about it. When my blinds again broke after only being used two times and breaking again they never heard a peep from me about that either.

Trying to twist things and put it back on me is completely unacceptable. The district manager never reached out to me to apologize and the woman I was put in contact with at MEB did the very bare minimum when interacting with me on the door issue. I literally wouldn't be able to sleep treating someone this way.

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