JR Harris Review of Mike Shaw Automotive / Denver ...
This is a revision to my previous review: I have ...
This is a revision to my previous review: I have been going to Mike Shaw for almost 10 years. I bought tires from them 18 months ago. Then recently I had a slow leak in one of my tires so I took it in to Mike Shaw for them to fix. After waiting over an hour for Mike Shaw to troubleshoot, they told me it was a nail puncture that couldn't be fixed. They ordered me a replacement tire, put the spare on my car and told me to come back in a few days when the new tire was available. When I returned I waited almost an hour for them to tell me that the tire they ordered was not quite the same and that tire model had been discontinued. Therefore, I was going to have to replace ALL four tires. Instead I went to Discount to have them fix my tire at no cost and only 20 minute wait time.
I think the dealerships just has a more conservative view on when a tire is unrepairable. Overall, I do like going to Mike Shaw. They are expensive and services take longer than Grease Monkey or Discount, but they do a good job.
I returned to Mike Shaw to have them correct a crossthreaded lugnut and rotate my tires.They were able to do the work at no cost.
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