The overall satisfaction could be Ok, however beca...

The overall satisfaction could be Ok, however because of an issue made by the Dollar, I can t give appositive feedback. The issue we had was related to the oil change, as after a week of travelling the oil level in the car (Chevrolet Equinox) became 0%. We were not informed by Dollar that the car has low oil amount and that we should not drive more than about 1000 miles (after which the oil change was scheduled). We still had about 2000 miles to drive in our 3-weeks long trip, so called the Roadside assistance. Only after about 1 hour of calling we ve got the answer that we should change the car. We had to drive to Fresno, where the closest Dollar office was located and spent about 3 hours to change the car (as we also had to return the car with full tank). It wasn t our fault that the car had this oil issue, so I rate it as we were given a broken car! The only positive thing from this story was that we were given a brand new Hyundai Santa Fe afterwards.