7+ hours in the emergency room before I was told, ...

7+ hours in the emergency room before I was told, there are still 10 more people ahead of you, some have been here for 12 hours so far .

Inefficient. Dirty. Not what I would have expected from a hospital with such accolades as JH retains.

Also, a young female security guard was berating patients for minor inconveniences like asking for a blanket or standing where she didn t want them to stand. She was disrespectful and a poor representation of both the contracted security company and the hospital itself. Overall extremely disappointing experience.