Ben and Jenn Hoffer

Review of Regal Nissan

Just bought out our lease on our Leaf with Regal a...

Just bought out our lease on our Leaf with Regal and it was very easy. Clayton was on point and squared everything away. I just had to come in and sign. The only small annoying part of the whole process, and it isn't Regal's fault, is doing a loan through LGECCU. They have the best rate so I went with them but wish I had gone with BOA or some other with a slightly higher rate. This is to make others aware when they get a loan through Regal.

LGECCU only allows payments for free via ACH, online transfer from an LGE account, or mailing in your check every month. ACH isn't bad but you have to fax or physically bring in the authorization form in addition to having cancel the ACH when your loan is up (yes, they'll just keep the money coming rather than canceling your recurring payment automatically like any sane company in the 21st century). Opening an account sounds like the best move but you have about 5 or 6 criteria you have to meet each month to make the account itself free. Mailing a bill is laughable. You can pay via phone or an online transfer from another institution for $12. Go ahead and save yourself the headache. Pay the extra .2% in interest so you can setup an ACH online, do one time or extra payments simply without having to jump through nonsensical hoops.