We started having issues with our AC at the very e...

We started having issues with our AC at the very end of the season. Jeff came out to diagnose the issue. He was on time and very professional. Wore shoes covers when entering my home. He explained all of our options and gave a recommendation. Because of the low temperatures outside he didn t think he could fully test/diagnose all possible issues, so did not charge for the visit and recommended a couple courses of action. They definitely earned my trust by not just doing something for the sake of charging me and explained options for me to decide the best course of action. We have not made a final decision on what to do yet, but I was very pleased with this first interaction with Pronto.