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Nesrin Vural

3 years ago

If only I can give zero stars.

If only I can give zero stars.

I bought a cup of coffee to break a 20 for the bus (an awful cup of coffee). I asked the disinterested blond guy at the till for loose change but said "till is closed" and sharply dismissed me.

The customer behind me was paying in cash and I asked "when he pays, can you please give me change?" He ignored me.

The till opened...and closed, and he continued to ignore me as I stood by the till.

I asked the guy at the deli and told me to ask the guy at the till. When I said he's refused, the deli guy didn't help either. Thankfully a very kind lady overheard me and changed my note.

Unhelpful and awful experience. The staff have never heard of "customer service". Will never go back.

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