Shigeki Yamamoto

Review of Shangri-La Hotels and Resorts

Horizon club lounge staffs are kind and attentive....

Horizon club lounge staffs are kind and attentive. Ronsa helped for our check-in, Joyce is so kind to serve while we're staying at the lounge. Teresa arranged our check-out and for our next visit. One request to improve at the horizon club is, we really love "island ale" beer but it was quickly out of stock at the lounge. Hope the hotel prepare enough bottles for next time.
Outdoor area of the Horizon club is very special and our overall stay was fantastic. We'll visit again next week.