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tha_dude_247

4 years ago

So I bought a new Ram 1500 back in the middle of J...

So I bought a new Ram 1500 back in the middle of June. The dealership is great they took care of me. My salesperson went above & beyond in the beginning. I am extremely pleased with the purchase. I would recommend most to go there for a great deal. Just be careful who you deal with. My salesperson was Mark Ellis. He stated, his buyer experience is like no other. If you are pleased with the experience before just wait until after you buy. He said, I will take the best care of you. Now I understand you have to say what you have to say in order to make the customer feel good. I have had a few issues, attempted to call/text him. I get no response from him, plus he didn t even call me to tell me my plates had arrived. They sat there for 10 days at the dealership, I had to call & check the status of them. Very disappointed with his after the sell experience definitely like no other, virtually doesn t even exist, so he was right about that. It is like no other!!! If you plan to buy a new vehicle from Mac Haik Temple, do not use Mark Ellis. That survey that they want you to do & they hint about if you enjoyed your buyer experience give them or him a 10 star rating. Well you can kiss that good-bye. I won t even do the survey. Just be careful of the smooth talker, hell when I went to pick up my plates another salesperson offered to assist me & my guy didn t even acknowledge me another reason to right this review. Remember stay away from Mark Ellis.

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