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omar alhameli

4 years ago

I was shocked how bad the customer care was, I car...

I was shocked how bad the customer care was, I carried my own luggage from the car to the front desk, my booking was for two rooms they said one room is ready and the other one they are still cleaning it, it took them three hours to get the second room ready and BTW I arrived after the normal check-in time. While I was in the room waiting for the second room to be ready I ordered complimentary water because there was none in the room and it took them forever! Did I mentioned the wi-fi ? It s not very good.

However, the breakfast staff where very friendly.

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