Filip Wit

Review of IL BOSSO SOC. COOP.

It was a beautiful experience. The blue of Tirino ...

It was a beautiful experience. The blue of Tirino is as spectacular as all the nature around. I would certainly recommend this tour. In spite of everything I put 3 stars for two in which left me and my friends a little dissatisfied.
After making the payment and having changed at the venue, we are asked to follow a somewhat arrogant staff member. After chasing him while he darted in his blue Seicento, we park at a distance from the meeting place for the excursion. Too bad that he parks and leaves without telling us where to go or who to ask, and this guy leaves with another group. I, who have years of customer service behind me, at least I would have indicated where to go with a minimum of smile, but oh well. That day there was a terrible sun and we were told that, at the end of the itinerary, we would be able to dive into the water. Arrived at the end and eager to take a bath, we are asked to go back immediately otherwise they would not have had time to leave with the next group. You can imagine the disappointment.
The experience itself is wonderful and we got to know ultra kind, helpful and above all passionate team members, as in the case of the boy who accompanied us with the kayak. But these two little things were enough to leave us a little bitter.
I sincerely hope to return to redo this wonderful experience in order to improve my feedback.