I love Kohler Wisconsin but I recently visited the...

I love Kohler Wisconsin but I recently visited the burr ridge area and was left feeling unsatisfied. My service was not horrible but it also was also not worth the expensive price. Decor is okay, I think it should be amped up a bit to look more appealing. Snacks are fine, kind of bland. I felt a little weird being there because I felt like some workers were a little rude. They did not seem friendly. A spa attendant, I do not remember her name which I should have, was not very friendly as she seemed frustrated with the laundry in the bins and the many people who were in the locker room. She did not ask me if I needed anything at all and she made me feel I welcomed. She was an older woman, I would say 40 years old and she had brown hair wearing a headband. She had a negative attitude. I heard her complaining about things to a massage therapist. I really wish I could remember her name because I have never seen someone be so rude to a guest. She left a laundry cart right outside the door as well with it full of dirty laundry. Besides that, I loved the room with the hot tub and the lounge was nice to relax in. I wish Kohler in burr ridge could go more above and beyond. I don't know if I will be returning. Thank you