How in the world is this a 4 star hotel? I stayed...

How in the world is this a 4 star hotel? I stayed here last night, and the rooms are meh, the front desk people are horrible, and the hotel operator is terrible. The desk chair was not adjustable, and stained all over, and my room did not have a certified cleaned sticker like the rest had, but housekeeping said they just forgot to apply it. I will never stay here again...it's basically a Ramada Inn (yea, that bad).