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Nishma Shah Review of W Hotel San Diego
Service at the Kelvin restaurant was lacking. We w...
Service at the Kelvin restaurant was lacking. We were not checked on and our waitress seemed incredibly confused. We had a limited time window, as we had a play to attend. We discussed this with the manager prior to being seated, and he promised he could meet our needs. After taking our drink order, he vanished. He never came back and definitely did not fulfill his promises. The food was decent in taste, but cold when we finally received it. The drinks were well made. It was our first experience at Kelvin and I'm not sure I'd go back.
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