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Diana ColAla

3 years ago

I had two tours in Paris with this company. I like...

I had two tours in Paris with this company. I liked the main company's office by the Louvre. I though they were professional. However, the tour guide for the Loire Valley was very rude and absolutely insensitive. First of all when we got off the bus, from a very lengthy drive, she rushed my group to use the bathrooms in the castle instead of the ones in the entrance. The other tour guides were waiting patiently for their group to use the main entrance bathroom. She insisted it would be be better to avoid the lines. When my mother and i couldn't keep up, we tried to not be obvious about how slow we are and take pictures of the castle.
She made comments about how slow we are and that we are missing out. Instead of approaching us privately, she just spoke out these embarrasing comments. She ignored us on the rest of the tour. For the next castle, she approached me, said "You're not going to do the second tour right?" When I tried to explain we can't keep up with her and that we didn't mean to disrespect her. It was a french woman tour guide with glasses and curly hair. She even made a acomment that "it's faster to cook tacos than have us walk to keep up with her."
Overall very disappointed with her behavior.

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