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Sofia Reviewer

4 years ago

This insurance is a joke. Why does it even exist? ...

This insurance is a joke. Why does it even exist? If you are in open enrollment period, PLEASE, choose any other insurance but this one. I am pregnant and cannot find a OBGYN who is willing to see me. No doctor is taking this insurance in a big city like Miami. The customer service is rude and useless. Their website with provider/doctor list is deceiving; 99% of all listed physicians do not take this insurance, most of the phone numbers and addresses are inaccurate.. By all means, avoid this headache. I choose this insurance to keep my primary care I had at the time, however, 3 months later she refused to deal with this insurance; so I am stuck now with it for another 4 months!!!! I hate preferred!!!! Noone can even defend them, they do not deserve 2 star rating. They do not even deserve 1 star!

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