DUANE STEPHEN

Review of Good Samaritan Medical Center

The medical records Lady Valerie is plain rude,alo...

The medical records Lady Valerie is plain rude,along with her friends fron the front desk. Apparently,if a process server is not a "regular",he or she has to wait for security guard to escort us to drop off a subpoena for medical records like were a criminal while general people walk right on into the hospital who could possibly could be. Something that normally takes 5 minutes sometimes less actually took 18 minutes. A security guard was on break or on lunch or just doing nothing,then I said something,then the girl st the front calls again.Then when you finally do get to medical records,you say"good day" she just looks at you and say"how may i help you" you give her the papers and say"happy holidays"not a response,she just looks at you....smh. What kind of people do they have greeting the general public there?

They should make changes,that's why local palm beaches rate this "one of the worst hospitals in the city".
Just read the other comments.