James B

Review of Valentin hotels

2nd Visit Did Not Disappoint!- Jim and I stayed in...

2nd Visit Did Not Disappoint!- Jim and I stayed in a Silver Junior Suite for our 2nd visit- Sept. 10-17. Once again, the resort was beautiful, the food excellent, but what I really want to do is single out a few employees for exemplary customer service. Carlos, the Consierge in Bldg. #2- anything we needed or asked, he got for us immediately. At Mar y Tierra- shout-outs to waiters William and Carlos! And at La Marche Buffet - special mention to Jose and Manuel- but an even bigger shout out and thank you to Darvelio at La Marche! This young man is an excellent example of what GREAT customer service is- we cannot say enough in praise of him! Our visit was thoroughly enjoyable and we cannot WAIT to return!