Kim Alcock

Review of PMA Realty Limited

I unfortunately bought a house managed by PMA with...

I unfortunately bought a house managed by PMA without reading the reviews. Dealing with them has been a nightmare come true for us. I always dared myself every-time I had to ask or speak to the management about anything. The specific individual (if you have commented previously, or lived under PMA management you know her name by now) is outstandingly rude and inconsiderate.

Its like I have to prepare myself to be yelled at, talked down to and left feeling horrible about myself for asking such stupid request or question. When I asked if it kills her to be a little empathy and nice, she responded with "I am not paid to be empathy, I am paid to manage". There was one occasion when she asked me to instead of emailing her, I should be putting a hand-written complaint with "printed pictures" in the PMA mailing box which they normally checked once a week. Because you know, the doves might not be strong enough to carry that. Never-mind that we live in the time where emails exist.

I am not telling you not to buy or rent from PMA. But please do consider other house owners/tenants reviews before you make your decision. Is the low condo fee worth the upcoming hustle?

Also, here is a tip: When asking to have a work done or if you ever have any questions at all, EMAIL is the way to go when it comes to PMA. This way, anything is recorded. Being on the phone with the "management" will only resulting in 98% of you being yelled at or talked down to and they won't admit it as phone calls are not recorded.

PS. If you a home owner or tenant living under PMA management and have had these experiences, you are not alone. And while most people would brush this treatment under the rug, I do hope that more of you would escalate this to the board or as high as you can. The more people voice their concerns in a formal complaint, the more likelihood this abusive treatment from PMA would stop.