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Bought a 2015 f150 from Future Ford of SacramentoA...

Bought a 2015 f150 from Future Ford of SacramentoAbout a month ago. A week later the check engine light comes on so on the following Saturday I took it in. They found the problem but they needed to order parts. So I said fine I drove the truck till they cap and said the parts were there. Their assistant service manager Jose orozco was the person I had been working with from start to finish. He called and said parts are in what day can you bring it in. I said Saturday. He said well we don t have the people to fix it Saturday can you come in another day I said sure get a rental and I will drop it off. He said Saturday of next week is good. So bring us to Saturday of this week I take the truck in. Get a call about 1130am. And told they broke bolts on my gas tank. So it won t be ready till after Tuesday. I said I work all week and need a rental. His response was WELL MAYBE MONDAY AFTERNOON. I said that won t work. I need it by Monday morning. Let me know what you come up with ASAP. So 230pm comes no news I call the dealer and asked for the details on the rental and was to Jose orozco had left for the day and there were no notes. So within 5 minutes the receptionist and brad a service writer got me a rental. I will never be back so upset with this experience.

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