Angela Bilodeau

Review of McCombs Ford West

Took my vehicle in to have extended warranty work....

Took my vehicle in to have extended warranty work. I knew my portion was 100.00. After a few days I get a call that my battery is not testing correct and I need a new one. I feel like the service writer played me. First this is my 3rd battery in 50k miles. The last one was put in by Fords manufacturer warranty so I was told since I didn't pay for it, I had no benefits. But if I paid for this battery I would have a 7 year pro rated guarantee at any dealer for 105.00. What he failed to mention was the 70.00 labor charge on top of the 100 and the battery. I was played. But other than that service was good, got a rental, timely manner fixed and very accommodating.