Marianella Aston

Review of Northridge Toyota

The service and attention Alex Pogosyan provided t...

The service and attention Alex Pogosyan provided to us while purchasing a new Toyota Highlander at Northridge Toyota was excellent!! The total experience was very simple and enjoyable. While test driving various Highlander models, Alex answered all of our questions and made sure we understood and felt comfortable with all the high tech features. Also, while negotiating a fair price for our trade-in vehicle, he was very transparent and informative. Also, Brian in the Finance Department made the document signing process very simple and time efficient. Finally, a few days after purchasing the vehicle, Alex was kind enough to give me a basic "Highlander 101" tutorial, where he answered all of my questions and enlightened me on more of the newer features, right there and then when I showed up!! We couldn't be happier and feel we have the confidence to call Alex anytime should we have any questions and/or concerns.....no doubt we will be purchasing our next car from Northridge Toyota!! We highly recommend it to anyone interested in having a low stress and transparent car buying experience with a friendly, professional and well-informed sales team!! Thank you, Alex and Brian!!