Laura_Since94 Review of Chaminade Resort and Spa
Horrible service and rude staff!! I reserved a hot...
Horrible service and rude staff!! I reserved a hotel room for the weekend to celebrate my husbands birthday. We drove 2 hours to get here. Upon arrival they informed us it would be $35/day for "service fees", for simple wi-fi and other amenities usage. They recommended Woodstock for food delivery, which took 3 hours to arrive! Also a crying baby kept us up all night as well as the loud people running back and forth on the floor above us. The following morning we ordered breakfast for 2 (each order contained, 2 scrambled eggs, 2 slices of bacon, shreds of hash brown and orange juice- they of course forgot the croissants) these two small meals added up to $70!! (with an additional $10 "room service charge". About an hour later, a staff worker pounded on our door and asked what time we would be checking out. I told her we had paid for an additional night at check-in. Later that night, we got back to the hotel and our key card was deactivated. We called the front office and the woman who unlocked the door was extremely rude and unapologetic.
From a YOUNG, ETHNIC couple's point of view we feel that we were targeted by our appearance. We were not treated like the other guests.
After spending a total of $560 for a 2 Queen Bed for 2 nights, we expected to be treated with RESPECT and not taken advantage of.
I do NOT recommend this "resort" to anyone!! Especially those of color.
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