Room wasn't ready when we arrived. After i wait qu...

Room wasn't ready when we arrived. After i wait quite some time, i got a key. But on the way my room, the lady seemed in charge of room said i can't go to the room as the room has a issue. I wait for 10more minutes n i was guided to the another room. But she appologized n polite. Thx for yammy cookie so that i didn't feel boring while i was waiting. Room condition is good but no fridge in my room :(