Vaso Manojlovich

Review of Pollard Windows Inc.

Very disappointed with Pollard. We had a piece of...

Very disappointed with Pollard. We had a piece of glass replaced 5 times in a bay window. Four of the times were under warranty and once was at my cost because the warranty had expired. We still don't have a clear understanding as to why the glass is cracking. Each time the repair man claimed that the break was due to a stress crack. When we asked for an engineering or visual verification in order to avoid this repeated problem, it was denied. Do stress cracks occur in the centre of a bay window?
We have also noticed a significant change in the colour of the trim over time. All in all, a poor product for the money.