I have been to this store many times, and I had mi...

I have been to this store many times, and I had mixed feelings about it. When you buy something, they get to you pretty quickly, but when you need a service, man, it takes forever.
You wait, and then they point you to another line, and you wait there, and wait even more until finally they get your attention.
I needed to replace the battery. I know it was a hype, yet instead of 1 week of waiting it took 3, and instead of 1 hour repair it takes 3. And there is just one person, ONE. Well, if you don t have enough staff, get more staff. You know when it s in great demand, why do you need have long lines?
I just don t like when they tell you one thing, then it turns to be another, and you are on the schedule, that does not make me happy.
And the worst is the attitude from the worker like if you don t like it, go find something else .
If you want a better experience, go to Leawood. Though this store is closer, but that was the last time I d ever be there again.